Recruitment agencies are increasingly recognised as being able to find the best candidates, however employers are far less satisfied with agencies' customer service and time-to-fill, according to new research.
Hoban Recruitment's latest workforce trends report shows a jump in the number of employers who say that finding top candidates is the most important service recruitment agencies provide (up 9 percentage points from last year to 33%).
But only 20% out of the 500 employers surveyed believe recruiters save them "a lot of time", down more than 6% from 2023...
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