Having spent four months conducting "discovery" work at Robert Walters, new global head of customer experience Sinead Hourigan has identified key areas with room to improve and is now executing three major projects to enhance the candidate journey. read more
A tech company has responded to the talent crunch by investing heavily in its searching and selling capabilities, to the point where half of its new hires come from headhunting. read more
Learning and development is the "silver bullet" for recruitment companies concerned about retaining employees, but it has to be reviewed and refreshed regularly, according to Charterhouse CEO Jason Darbyshire. read more
A branding push after 'ticking all the boxes' around culture and engagement is enabling new expansion opportunities for an award-winning recruitment company, its GM says. read more
Launch Group has set aggressive growth targets for the year ahead under its new CEO, and is cementing its spot as a "contender" in the talent solutions space, its founder says. read more
A development program where participation is "compulsory" for everyone is enabling a fast-growing agency to quickly turn its outside-industry hires into top billers. read more
Recruitment companies have long been criticised for their approach to management promotions, and Robert Half director Andrew Brushfield says a successful process starts with understanding their "leadership landscape". read more
After recording its most profitable year, Peoplebank has appointed a new business innovation manager to help the company become "better than we've ever been", according to executive GM Brent Leahy. read more
With competition for recruiters showing no sign of easing, three agency leaders have shared how their hiring, onboarding and retention strategies have changed. read more